At Gh-HLocal, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, please review our refund and returns policy below.
Eligibility for Refunds
- Digital Products:
Due to the nature of digital products, refunds are only offered in the following cases:- The product was not delivered or downloaded successfully.
- The product is significantly different from the description provided.
- The file is corrupted or unusable.
- Timeframe:
Requests for refunds must be submitted within 14 days of purchase.
Refund Process
- Contact Us:
Submit your refund request through us, including:- Your order number.
- A detailed description of the issue.
- Resolution Time:
We aim to process all refund requests within 5 business days after verifying your claim. - Refund Method:
Approved refunds will be credited back to your original payment method.
Non-Refundable Circumstances
Refunds cannot be issued if:
The request is made after the 14-day refund period.
The product was successfully downloaded and there are no technical issues.
The dissatisfaction arises due to personal preferences unrelated to the product description or functionality.